Help & FAQ
Everything you need to know about the AutoWhat platform.
How do I track my vehicle in real-time?
Navigate to the Monitoring section in your dashboard and select 'Live Map' to view the location of all active vehicles.
Can I manage multiple fleets under one account?
Yes, our enterprise plan allows you to organize vehicles into different fleets with specific access controls for each.
What should I do if a driver is not responding?
Use the 'Alerts' panel to trigger a high-priority notification or check the last known GPS heartbeat in the vehicle details.
How are my data and logs stored?
All data is encrypted in transit and at rest. Retention schedules vary from 90 days for platform data to 12 months for security logs.