Privacy Policy

Company

Autowhat AI & Automation Pvt. Ltd.

Document Version

1.0.4

Effective Date

January 17, 2026

01.

Introduction

This Privacy Policy (the "Policy") outlines the protocols and procedures governing the processing of personal data by Autowhat AI & Automation Pvt. Ltd. ("Autowhat", "Company", "we", "us", "our") through the Fleet Monitoring System(Supply Chain Management) software platform, including associated applications, websites, and ancillary services (the "Services").

This Policy is designed to comply with global data protection standards, including the General Data Protection Regulation (GDPR). It provides comprehensive disclosure regarding data collection, processing purposes, legal justifications, and the administrative rights of data subjects.

02.

Corporate Overview

Autowhat AI & Automation Pvt. Ltd. is a registered entity specializing in cloud-based fleet and vehicle management solutions. The Fleet Monitoring System(Supply Chain Management) platform facilitates enterprise-level monitoring, driver management, dispatch optimization, and advanced operational analytics.

03.

Jurisdictional Scope

This Policy is applicable to the following categories of data subjects:

Enterprise subscribers and contractual partners.
Authorized personnel (Administrators, Dispatchers, Drivers).
Corporate website visitors and digital interface users.
Internal stakeholders (Employees, Contractors).

Note: This Policy does not extend to third-party integrations or external services where the customer serves as an independent data controller.

4.1

Data Processor Designation

Autowhat operates as a Data Processor for all Customer-managed data within the platform, acting solely upon documented instructions and contractual mandates.

4.2

Data Controller Designation

Autowhat operates as a Data Controller for proprietary business data, including internal administration, sales operations, and website analytics.

05.

Data Classification & Purpose

Classification	Primary Objective
Vehicle Data	Geospatial tracking & route optimization
Driver Data	Operational identification & coordination
Dispatch Data	Logistical compliance & reporting
User Credentials	Authentication & access governance
System Metrics	Performance monitoring & platform stability

06.

Legal Justification

Processing is conducted under the following legal bases:

Contractual Necessity

For the fulfillment of service agreements.

Legitimate Interests

For system security and operational improvements.

Regulatory Compliance

For adherence to legal/statutory mandates.

Informed Consent

Where explicitly required by law.

07.

Information Safeguards

Autowhat employs rigorous technical and organizational measures (TOMs) to ensure data confidentiality, integrity, and availability. This includes advanced encryption protocols, periodic security audits, and strict access control mechanisms.

While we implement industry-leading protections, absolute security in digital transmission cannot be guaranteed.

08.

Retention Schedules

Platform Data

12 Calender Days

Security Logs

12 Calendar Months

09.

Data Subject Rights

Individuals retain the right to access, rectify, or erase their personal data, or to restrict its processing. In contexts where Autowhat acts as a Data Processor, such inquiries should be directed to the primary Data Controller (the Customer organization).

Contact Protocol

DPO Contact

danish@autowhat.app

Corporate Address

Goregaon East, Mumbai 400063,
Maharashtra, India